a. There is any physical damage that are made intentionally or accidentally
b. Incidental damage due to malfunctioning of product
c. Any consumable/ unauthorized item which has been used or installed
d. Products with tampered or missing serial / UPC numbers
e. Any damage/defect which is not covered under the manufacturer's warranty
f. Any product that is returned without all original packaging and accessories, including the box, manufacturer's packaging if any, and all other items originally included with the product(s) delivered.
Replacement of the product is subject to availability of the same on salextra.com.bd . If not found, customers may be asked for a refund or any other modality agreed by both parties. Shipping charges or the courier expense made for the product return is non-refundable
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